Northeast State and State of Franklin Healthcare Associates welcomed their newest apprentices into the Certified Clinical Medical Assistant (CCMA) program for healthcare professionals.
The new apprentices are Stephanie Aldana, Kristina Black, Sara Corona, Tina Hill, Amy Hogan, Paige Lillie, Mikala Littrell, Shyler Miller, and Austin Sluss.
The apprentices were recognized at a signing ceremony held on Aug. 26 at the college’s Regional Center for Health Professions in Kingsport. Signing the institutional apprenticeship agreement were Northeast State President Dr. Jeff McCord and SOFHA Chief Medical Officer Dr. David Moulton.
“We do apprenticeships because they work,” said Dr. McCord. “We are proud to be a partner with State of Franklin.”
Medical assistants complete administrative and clinical tasks in the offices of physicians and other healthcare facilities. Certified clinical medical assistants serve a variety of functions that combine office operations and patient procedures. CCMA’s may coordinate patient scheduling, facilitate office visits, and manage patient records, including electronic health records. They may also assist with exams and procedures such as EKG, phlebotomy, and laboratory procedures.
SOFHA chief medical officer, Dr. Moulton, praised the partnership that trains apprentices at clinical sites in Johnson City and Kingsport. Moulton said the mission to go beyond all expectations was the expectation of SOFHA.
“This is a thriving program that fulfills a need for this region,” said Moulton. “Through teamwork, compassion, and extra effort, we achieve excellence.”
Northeast State’s Office of Workforce Solutions established the CCMA apprenticeship pathway in 2023. The apprenticeship model is delivered on three educational foundations: on-the-job learning, classroom learning, and mentorship. The CCMA apprenticeship program requires 2,000 on-the-job-learning (OJL) hours. Apprentice candidates complete 163 related technical instruction hours of coursework.
“By partnering with Northeast State Community College and offering a CCMA Apprenticeship Program, SOFHA demonstrates its commitment to providing job seekers with quality training and the necessary tools to grow and advance their careers,” said Katie Reed, SOPHA talent acquisition manager. “This program ensures that we have well-trained CCMAs ready to serve our patients. Our CCMA apprentices take great pride in their hard work and recognize the importance of passing on the knowledge and skills they’ve developed to the next group of apprentices. Through teamwork, compassion, and dedication, we achieve excellence – this is the essence of the SOFHA CCMA Apprenticeship Program.”
Northeast State worked with the U.S. Department of Labor’s (DOL) Office of Apprenticeship to create the Registered Apprenticeship program. As a DOL-registered apprenticeship sponsor, Northeast State provides the structure and processes for employers of all sizes to take advantage of this proven workforce development model.
After successfully completing OJL and related technical instruction, the apprentices will receive their certificate of completion from the Labor Department. The certificate is recognized nationally across the healthcare industry.
Additionally, apprentice candidates completing the program become eligible to take the National Healthcareer Association (NHA) test. New apprentice Austin Sluss said his search for a career in health care led him to SOFHA.
“I found this opportunity and it has been great,” said Sluss. “I appreciate all the learning opportunities and everybody that come forth to lend a hand and be open to teaching.”
The healthcare field offers one of the leading areas of opportunity for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. The NHA estimates that job openings for medical assistants are increasing by nine to 15 percent each year.
“SOFHA really cares about their employees,” said new apprentice Sara Corona. “To have the opportunity to educate yourself more, that’s why I’m glad to be part of this program.”
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Northeast State and State of Franklin Healthcare Associates welcomed their newest apprentices into the Certified Clinical Medical Assistant (CCMA) program for healthcare professionals.
The new apprentices are Stephanie Aldana, Kristina Black, Sara Corona, Tina Hill, Amy Hogan, Paige Lillie, Mikala Littrell, Shyler Miller, and Austin Sluss.
The apprentices were recognized at a signing ceremony held on Aug. 26 at the college’s Regional Center for Health Professions in Kingsport. Signing the institutional apprenticeship agreement were Northeast State President Dr. Jeff McCord and SOFHA Chief Medical Officer Dr. David Moulton.
“We do apprenticeships because they work,” said Dr. McCord. “We are proud to be a partner with State of Franklin.”
Medical assistants complete administrative and clinical tasks in the offices of physicians and other healthcare facilities. Certified clinical medical assistants serve a variety of functions that combine office operations and patient procedures. CCMA’s may coordinate patient scheduling, facilitate office visits, and manage patient records, including electronic health records. They may also assist with exams and procedures such as EKG, phlebotomy, and laboratory procedures.
SOFHA chief medical officer, Dr. Moulton, praised the partnership that trains apprentices at clinical sites in Johnson City and Kingsport. Moulton said the mission to go beyond all expectations was the expectation of SOFHA.
“This is a thriving program that fulfills a need for this region,” said Moulton. “Through teamwork, compassion, and extra effort, we achieve excellence.”
Northeast State’s Office of Workforce Solutions established the CCMA apprenticeship pathway in 2023. The apprenticeship model is delivered on three educational foundations: on-the-job learning, classroom learning, and mentorship. The CCMA apprenticeship program requires 2,000 on-the-job-learning (OJL) hours. Apprentice candidates complete 163 related technical instruction hours of coursework.
“By partnering with Northeast State Community College and offering a CCMA Apprenticeship Program, SOFHA demonstrates its commitment to providing job seekers with quality training and the necessary tools to grow and advance their careers,” said Katie Reed, SOPHA talent acquisition manager. “This program ensures that we have well-trained CCMAs ready to serve our patients. Our CCMA apprentices take great pride in their hard work and recognize the importance of passing on the knowledge and skills they’ve developed to the next group of apprentices. Through teamwork, compassion, and dedication, we achieve excellence – this is the essence of the SOFHA CCMA Apprenticeship Program.”
Northeast State worked with the U.S. Department of Labor’s (DOL) Office of Apprenticeship to create the Registered Apprenticeship program. As a DOL-registered apprenticeship sponsor, Northeast State provides the structure and processes for employers of all sizes to take advantage of this proven workforce development model.
After successfully completing OJL and related technical instruction, the apprentices will receive their certificate of completion from the Labor Department. The certificate is recognized nationally across the healthcare industry.
Additionally, apprentice candidates completing the program become eligible to take the National Healthcareer Association (NHA) test. New apprentice Austin Sluss said his search for a career in health care led him to SOFHA.
“I found this opportunity and it has been great,” said Sluss. “I appreciate all the learning opportunities and everybody that come forth to lend a hand and be open to teaching.”
The healthcare field offers one of the leading areas of opportunity for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. The NHA estimates that job openings for medical assistants are increasing by nine to 15 percent each year.
“SOFHA really cares about their employees,” said new apprentice Sara Corona. “To have the opportunity to educate yourself more, that’s why I’m glad to be part of this program.”
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